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Frisco, Prosper, Little Elm and the towns that grew with them. New builds, second owners and the older stock south of the tollway.
What we are called for
- No cooling
Capacitor, contactor, a tripped safety, a dirty condenser or a float switch that has done its job. Common parts are on the van and the price is written before we start.
- A room that has never worked
Different from a room that stopped working. If it has been wrong since the day you moved in, the fault is in how it was built — the floor plan narrows it before anybody visits.
- Water at the air handler
Condensate. In an attic that means a ceiling is next, which is why float switches exist and why they should be tested rather than admired.
- The bill jumped
A dirty coil, a duct that has come apart in the attic, or a system running far longer per cycle than it should. All measurable.
- No heat
Filter, flame sensor, pressure switch or ignition. Cheap parts, and usually findable in the autumn rather than in January.
- Annual service
With the readings written down, so the third year has something to compare against rather than starting again.
Return air is half the system and gets a quarter of the attention
A supply register is visible, so people think about it. The return is a grille in the hall that nobody looks at, and in a house with one of them for four bedrooms it decides how the whole floor behaves.
Transfer grilles, jump ducts, undercut doors and a second return are all real work with a real price, and all of them are cheaper than the larger system that gets quoted instead.
Two calls that go elsewhere first
- A carbon monoxide alarm soundingEverybody out of the house, then call 911 or the gas utility from outside. Not us first, and do not go back in to open windows.
- A smell of gasThe same. Leave the appliance alone, get out, ring from outside.
Once it has been made safe we will come and find out what caused it.
Flexible duct is fine. Flexible duct pulled taut over a truss is not
Flex gets a bad name it does not entirely deserve. Installed straight, supported properly and run the short way, it works. Stretched, kinked, looped or crushed under a stored box, it resists airflow far more than its label suggests.
Straightening and re-supporting duct runs is unglamorous work with a measurable result, and we take the airflow reading before and after so you can see what it bought.